2nd Line Support Engineer

Marcus Donald are looking for a 2nd Line Support Engineer to join a well-known Media giant in Central London.

**Office based (Central London) 5 days per week**

This is a great opportunity for someone looking to progress in their career as there is opportunity to progress in all different directions, including Desktop Support, Infrastructure or Networks.

2nd Line Support Engineer  – Skills / Experience required (Personal):

• At least 2 years providing Helpdesk / 1st Line Support
• Excellent customer service with a willingness to help
• Well-presented and professional
• Ability to write concise documentation

2nd Line Support Engineer - Skills required (Technical):

• Administering Office 365 (configuring mailboxes, distribution groups, calendar permissions etc)
• Active Directory, DNS, DHCP, Group policy
• Desktop Virtualisation technologies (e.g., VMWare VDI)
• Telephony & printer support

2nd Line Support Engineer – Desirable Skills:

• Administering Microsoft Server 2012/16
• Knowledge of networking disciplines (IP routing, VPNs and VLANs, switches & Firewalls)
• Scripting and automation e.g., PowerShell
• Azure Cloud

This really is a great time to join my client’s team - with their plans to expand - joining the business at this stage will offer you the chance to progress your skills and develop within an amazing environment.
Should you want to discuss further, please apply or drop me a line directly on LinkedIn or email (rsolan@marcusdonald.com), FULL JD description available.