3rd Line Support Engineer

Marcus Donald People Limited
Published
July 10, 2024
Location
Westminster Abbey, United Kingdom
Job Type
Salary
£40000 - £55000 per annum

Description

Managed Service Provider with strong track record of success and an impressive portfolio of clients is looking for a 3rd Line Support Engineer to join its growing team.

Based from home, this role will involve commuting to London and Essex. This is an excellent opportunity for an ambitious candidate to become a key player in this agile firm.

SKILLS: To be considered for this role you must;

  • Have a proven experience  as a 3rd Line Support Engineer.
  • Highly proficient in Intune, Azure, MS Office suite, Entra, conditional access policies, helpdesk software, firewalls, windows, cisco & VPNs
  • Familiarity with LAN/WAN networks and network protocols
  • Excellent knowledge of computer hardware components and peripherals.
  • You must be capable of working on your own initiative, self-motivated and willing to take on responsibility.

ROLE: Working from home and occasionally on client site, your responsibilities will include;

  • Diagnose and troubleshoot technical issues related to hardware, software and network systems.
  • Install, configure and maintain all computer systems and applications cloud or onsite.
  • Collaborate with 1st and 2nd Line Support Engineers to escalate complex issues.
  • Document all support activities and resolutions in the ticketing system.
  • Ensure compliance with IT Security policies and procedures.
  • Assist in the maintenance of LAN infrastructure.

This is an exciting opportunity to join an innovative company with ambitious plans. Please send your CV in word format for the attention of ALISON CALDER.

Apply
Drop files here browse files ...

I confirm that I have read and accept the Privacy Policy. By sending my CV, I give my consent for Marcus Donald People to process and store my personal data, share my CV with clients and receive marketing communications regarding job opportunities

You can withdraw your consent at any point by emailing consent@marcusdonald.com

Related Jobs

Cyber Security Analyst   City Of London, United Kingdom
July 13, 2024
Managed Services Engineer   North Dakota or South Dakota, United States of America
July 3, 2024
Principal Infrastructure Designer   Hampshire, United Kingdom
December 30, 2023

Quick Drop CV

Scroll to Top
Are you sure you want to delete this file?
/