IT Support Engineer

IT Helpdesk/1st Line & IT Desktop/2nd Line IT Support Engineers
 
Marcus Donald are currently looking to speak with IT Helpdesk/1st Line & IT Desktop/2nd Line IT Support Engineers. Due to our client’s company growth and performance, there is a need to expand their current IT Support function.
 
* Hybrid working - 3 days from North London Office / 2 days from home *
 
IT Helpdesk/1st Line Support (Mon-Fri): £25,000-£30,000

• Maintain a high level of professional IT support for all internal users
• Good written and oral communication

IT Desktop/2nd Line Support (Mon-Fri): £30,000-£35,000
IT Desktop/2nd Line Support (4 days midweek + Saturday): £30,000-£35,000

• Act as an escalation point for 1st Line team
• Windows patch management using tools such as WSUS (Windows Server Update Service)

This is a really cool company and one that would look fantastic on your CV. We believe this is an excellent opportunity for someone looking to not only continue their development but also get the opportunity to improve upon their current technical experience with clear paths available to move into their Infrastructure and Cloud team.

Even if you are just curious who I am recruiting for, please get in touch, I'd be keen to discuss this in further detail and have a more informative job description ready.

Hope to hear from you soon and if you'd prefer to email me, please contact awarren@marcusdonald.com to begin discussions.