Marcus Donald People Limited
Privacy Policy

 

Privacy Statement

Marcus Donald People Ltd specialise solely in the Information Technology sector; supplying permanent and contract IT staff across the UK, mainland Europe and the United States of America.

Privacy Statement Summary:

Who will use my data? Marcus Donald People Ltd
What for? We will store and process your data in order to allow us to provide our services to you as a recruitment specialist. We will also send any relevant details to authorities such as HMRC, Inland Revenue and any other organisation that requires them by law.
What will happen if I contact you? If you contact us as a candidate looking for work, we will use your information to send you the information that you have requested and updates, job vacancies and other information that we think you will be interested in. If you contact us as a client with possible vacancies to fill or with other related requests, we will use your information to send any requested information as well as updates and other information that we think you will be interested in as well as updates relevant to the positions advertised.
What data will be stored? As an applicant, client, or employee, we will store your personal details such as application forms, identity documents and bank details in order to provide our services to you. We may also collect personal data about you from third parties, such as references supplied by former employers. Any information about former employers will only be stored provided consent can be acquired within one month. These will be stored in order to provide our recruitment services to you. As a potential employer, we will store any data required in order to provide our services to you and meet any contractual obligations. This might include potential contact information for example.
What data will be shared? We will only share any data that is particularly relevant to our process in order to provide the services that we offer. We will only share information with the third parties detailed in this policy.
How long? Your data will be stored only for six years following the last contact we have with you, after which time your data will be deleted.
Who can access my data? We will never sell, share or otherwise distribute your data to any other third party other than as described here. We will share your information with any regulator or legal body that requests it as well as any parties relevant to the application process. Whether that be client companies with possible vacancies, or applicants to any roles.
How is my data kept secure? We will store your data on secure UK based servers which will be processed in the UK. We use industry standard security protocols/technology to secure data.

 

We take your privacy seriously and will only use your personal information to provide the services you have requested from us and to send you information about services, vacancies and other information you may be interested in. We will never sell, share or use your personal information other than as described here.

About This Privacy Policy

This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Marcus Donald People Ltd.

The General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. GDPR is underpinned by eight important principals. These say that personal data must:

  • Be processed fairly and lawfully
  • Be obtained only for specific, lawful purposes
  • Be adequate, relevant and not excessive
  • Be accurate and kept up to date
  • Not be held for any longer than is necessary
  • Processed in accordance with the rights of the data subjects
  • Be protected in appropriate ways
  • Not be transferred outside the European Economic Area, unless that country or territory also ensures an adequate level of protection

We take these responsibilities seriously, this document describes our approach to data protection.

This policy helps to protect us from data security risks, including:

  • Breaches of confidentiality. For instance, information being given out inappropriately.
  • Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
  • Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.

Who We Are And How To Contact Us

Marcus Donald is a trading name of Marcus Donald People Ltd that is registered in United Kingdom and is registered with the Information Commissioner's Office. The data controller is: Marcus Donald People Ltd.   You can contact us in any of the following ways:

Email: lets_talk@marcusdonald.com
Phone: 0203 328 0400
Website: www.marcusdonald.com
Post: 45 Moorfields, London EC2Y 9HT

Who this privacy policy applies to

This policy relates to users of Marcus Donald People Ltd including clients (potential employers), candidates, workers, and employees. Processing of your data is required in order to offer you these services. This policy applies to individuals who have shared their data with Marcus Donald People Ltd. as either a customer, candidate, employee, supplier or in any other capacity.

It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the GDPR. This can include:

  • Names of Individuals
  • Postal addresses
  • Email Addresses
  • Telephone numbers
  • Job history
  • Educational history, qualifications and skills
  • Personal information regarding interests and hobbies
  • Passport, visa or other right to work or identity information
  • National insurance and tax information
  • Bank details
  • Next of kin details
  • Referee contact details
  • Information from references and pre-employment checks from third parties
  • Marketing preferences

Where we collect data from*

  • Our website
  • You (application or registration form, CV)
  • Online jobsites
  • A client
  • Other candidates
  • Social Media
  • Marketing databases
  • Search engines
  • Telephone calls

*This list is not exhaustive

What this policy applies to

This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:

  • The Information you provide when you contact us
  • When you contact us in order to discuss using our services
  • Information we collect about how you use the website
  • Information relating to products and services we offer to you and other transactions including financial and other personal information required to complete these transactions
  • Information that is given and stored as part of our ongoing relationship

How your information will be used

We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing, for example:

Purpose/Activity Type of data Lawful basis for processing
To register you as a new client (a) Identity, (b) Contact Performance of a contract with you
To process and deliver our services you request including recruitment and employment services, managing payments, fees and charges, and to collect and recover money owed to us (a) Identity, (b) Contact, (c) Financial, (d) Transaction, (e) Marketing and Communications (a) Performance of a contract with you, (b) Necessary for our legitimate interests to recover debts owed to us
To manage our ongoing relationship with you which will include notifying you about changes to our terms, recruitment services, or privacy policy, to maintain our records (a) Identity, (b) Contact, (c) Profile, (d) Marketing and Communications (a) Performance of a contract with you, (b) Necessary to comply with a legal obligation, (c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity, (b) Contact, (c) Technical (a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise, (b) Necessary to comply with a legal obligation
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising (a) Identity, (b) Contact, (c) Profile, (d) Usage, (e) Marketing and Communications, (f) Technical Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical, (b) Usage Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity, (b) Contact, (c) Technical, (d) Usage, (e) Profile Necessary for our legitimate interests to develop our products/services and grow our business

As an employee / candidate: We may collect and process information about you, including your name, date of birth, address, contact details (including email address and mobile phone number), employment details, and other data collected as part of any application for employment. We may take personal information from:

  • Information that you provide to us when registering with our website (including your email address)
  • Information that you provide when completing your application (including your name, gender, date of birth and any educational details and employment details you provide)
  • Information that you provide to us when signing up to any lists to receive correspondence from us
  • Information relating to any vacancies, jobs, or employment you accept

Personal data we receive will be used for the purposes it was provided, including:

  • To respond to queries from you regarding vacancies and employment
  • To manage and administer the relationships between you and us
  • To notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us
  • To obtain feedback from you regarding us
  • Tell you about any place of work changes e.g shift patterns, New assignments or any other changes regarding your Job Role.

In accordance with your preferences, we may also use your personal information to provide you with information about products, services, promotions and offers that may be of interest to you. We may use your personal information in order to ascertain the services, promotions and offers that are likely to be of particular interest to you. This document explains how you can change whether to receive this information. Please note that, even if you choose not to receive this information, we may still use your personal information to provide you with important services communications, including communications in relation to any purchases you make or services you use.

How to change your preferences

We operate in line with EU GDPR (May 2018) data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer, data and to stop processing. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office. Any requests or objections should be made in writing to the Data Controller or you can visit our website, call, or email us to contact us to change your preferences at anytime.

Scope of Agreement

By submitting your personal data on this site or as required for us to provide products and services to you, you are affirming your agreement for such information to be used in accordance with this privacy policy. You will be able to change your preferences at any time by the methods described as prescribed in this document.

We may from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.

Opting out at a later date

Where you give your consent for us to process your data, for example when you agree to us sending you marketing information or where you agree to us processing financial data, you can contact us to amend or withdraw your consent at anytime. You can also choose to object to processing and request deletion of your data. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please contact us.

How we store and process your data

To provide our recruitment services we may transfer your personal data outside the European Economic Area (EEA). Marcus Donald wants to make sure that your data is stored and transferred in a secure way, therefore we will only transfer your data where it is compliant with data protection legislation in accordance with the European Commission. If this is not the case, it is our policy to take steps to identify risks and ensure that appropriate safeguards are in place. Your data will be stored for up to 6 years to ensure we have records of service, payments, and other interactions we have with you.

In order to provide our services to you, we use recognised third parties to take payment, conduct credit reports and other checks, manage our company accounts and provide banking services. We will store transactions, payment and order data for up to 6 years or for as long as required by UK financial and company regulations. These third parties may operate outside the EU, if this is the case we will ensure precautions are in place to protect your data.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.

We may be legally obliged to disclose your personal information without your knowledge to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

You will only receive marketing communications from us if you have:

  • Requested information from us or purchased goods or services from us
  • If you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications
  • You have not opted out of receiving marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Our obligations

We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the GDPR (2018) in the way we use and share your personal data. Among other things, this means that we will only use your personal data:

  • Fairly and lawfully
  • As set out in the legislation and this policy
  • To the extent necessary for these purposes
  • We will take steps to ensure your data is accurate and rectify data as necessary

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Third Parties

We may have to share your personal data with the parties set out below for the purposes described in this document:

For candidates/workers - Prospective employers and companies that may offer you work.  For clients – Candidates / employees / workers that may be interested in any vacancies

For all users of our site:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, credit scoring, banking, legal, fraud protection, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage, please contact us.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

As well as your ability to accept or reject cookies, we also require your permission to store cookies on your machine, which is why when you visit our site, you are presented with the ability to accept our terms of use, including the storage of cookies on your machine. Should you not accept then you are free to leave our website, at any time.

Legitimate Interests

Under the GDPR, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).

Contacting us, exercising your information rights and Complaints

If you any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact: Marcus Donald People Ltd, 45 Moorfields, London, EC2Y 9HT.  We will process SARs within 20 days, SAR responses are usually free but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities.

We are based in the United Kingdom and as such under Article 27 of the GDPR we are required to provide a contact in the UK and EU that will act as our representative should you wish to contact us. You can contact our Representative to exercise your rights under the GDPR or to discuss any sort of data protection issue relating to our company. Our Representative is:

Adam Brogden
Email: contact@gdprlocal.com
Website: https://marcusdonaldpeopleltd.gdprlocal.com/eu
Telephone Number: + 353 15 549 700

Address: INSTANT EU GDPR REPRESENTATIVE LTD
69 Esker Woods Drive Lucan, Co. Dublin , Ireland

If you remain dissatisfied then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

Marcus Donald People Limited
Privacy Policy

Marcus Donald People Ltd is committed to respecting your security and providing quality services to you. This policy outlines our ongoing obligations to you in respect of how we manage your personal information.

 

Who we are?

Marcus Donald People Ltd, whose registered address is: Crystal Gate House, 28 – 30 Worship Street, London, EC2A 2AH, specialise solely in the Information Technology sector; supplying permanent and contract IT staff across the UK, mainland Europe and the United States of America.

Marcus Donald People Ltd (Marcus Donald) will act as the ‘data controller’ of the personal data obtained from its clients who have a need for recruitment services and of personal information submitted by candidates interested in job postings. Marcus Donald is committed to protecting the privacy of its candidates and clients. Marcus Donald will ensure that all the information submitted via its website or through our offices is only used for the purposes explained in this Privacy Policy and is compliant with the General Data Protection Regulation (GDPR).

The EU GDPR (Regulation (EU) 2016/679) replaces the Data Protection Act (Directive 95/46/EC) from 25 May 2018. It is designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens.

What is personal data?

Personal data is the data that relates to a living individual who can be identified from this data or other information which is in possession of, or is likely to come into the possession of, the data controller. This also includes sensitive personal data which consists of information regarding race or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual orientation and criminal records. Sensitive data will only be used with your consent or where required or authorised by law.

What data do we collect?

  • Name
  • Email
  • Telephone numbers
  • Address
  • Job history
  • Educational history, qualifications and skills
  • Personal information regarding interests and hobbies
  • Passport, visa or other right to work or identity information
  • National insurance and tax information
  • Bank details
  • Next of kin details
  • Referee contact details
  • Information from references and pre-employment checks from third parties
  • Marketing preferences
  • Sensitive personal data (explained above)

Where do we collect your data from?*

  • Our website
  • You (application or registration form, CV)
  • Online jobsites
  • A client
  • Other candidates
  • Social Media
  • Marketing databases
  • Search engines
  • Telephone calls

*This list is not exhaustive

Why we need your data?

  • To collect, store and process it
  • To assess and review your suitability for job roles
  • To provide recruitment services to you and to facilitate the recruitment process
  • To inform you, by email or telephone, of job opportunities or contract assignments that may be of interest to you
  • To market our recruitment services
  • To allow details of your skills and experience, to be viewed by our clients whom we feel may be interested in engaging your services. This will only be done if you have given your consent to us to do so
  • To send information to third parties which relate to our recruitment services
  • To carry out our obligations arising from any contracts entered into between you and us
  • To notify you of any changes to our services
  • To provide information to regulatory authorities or statutory bodies
  • From time to time we may seek your consent to process, use or disclose your information for any other purpose not listed above

When we collect personal data we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Third parties

Where reasonable and practicable to do so, we will collect your personal data only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take responsible steps to ensure that you are made aware of the information provided to us by the third party.

Marcus Donald is a recruitment company specialising in IT Operations and our sister company Coded People Ltd specialise in Microsoft .Net, Opensource Technologies and Business Intelligence. Your personal information may be shared across both companies, other third party suppliers (IT support, storage service providers, accountancy suppliers, etc.) and any regulatory or statutory body.

Data transfer:

To provide our recruitment services we may transfer your personal data outside the European Economic Area (EEA). Marcus Donald wants to make sure that your data is stored and transferred in a secure way, therefore we will only transfer your data where it is compliant with data protection legislation in accordance with the European Commission. If this is not the case, it is our policy to take steps to identify risks and ensure that appropriate safeguards are in place.

Security of personal data

Your personal data is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal data is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal data.

Maintaining the quality of your personal data

It is important to us that your personal data is up-to-date. We will take reasonable steps to make sure that your personal data is accurate, complete and up-to-date. If you find that the information we have is inaccurate, please advise us as soon possible so we can update our records and ensure we can continue to provide quality services to you.

Data retention:

In most circumstances your data will be retained for a minimum of 2 years or maximum of 6 years from the last point at which we provided any services or otherwise engaged with you. Please note the retention periods as follows:

  1. for 3 years to share your CV with our clients for recruitment purposes (only in the case when you have given your consent);
  2. for 3 years to process and store your personal information on our database for recruitment purposes (only in the case when you have given your consent);
  3. for 3 years to send you marketing emails/mailers regarding available job opportunities (only in the case when you have given your consent);
  4. for no less than 2 years from the end of your last period of engagement or employment in order to prove that the right to work checks were carried out The Immigration (Restrictions of Employment) Order 2007. Marcus Donald has chosen to store this information for 6 years.
  5. for 6 years from the end of each tax year for the purposes of retaining payroll records under the Income Tax (Employment and Pensions) Act 2003;
  6. for 6 years from the end of each tax year for the purposes of keeping VAT records for any VAT registered limited company contractors.

 

Your rights:

  • Right to be informed about the collection and use of your personal data.
  • Right to access your personal data and supplementary information. If you would like to make a request for information, please contact consent@marcusdonald.com.
  • Right to rectification when your data is inaccurate or incomplete. We will respond to such a request within 1 month.
  • Right to erasure where there is no compelling reason for personal data to be further processed. Agencies are required to keep certain records such as ID or right to work checks and payroll records for certain periods of time. These obligations will override any request to erase data or any objection to processing for so long as they must keep the data.
  • Right to restrict processing of your personal data in certain circumstances.
  • Right to data portability when you want to obtain and reuse your personal data across different services.
  • Right to object of your data where that processing is based upon legitimate interest and there are no compelling grounds for the continued processing of that data;
  • Object to our processing of your data where that processing is based upon legitimate interest and there are no compelling grounds for the continued processing of that data; any decision, which significantly affects you, being taken solely by a computer or via another automated process; direct marketing.
  • Withdraw your consent to our processing of your personal data for a particular purpose at any stage. However, please note that we may continue to retain, or use your personal information thereafter where we have a legitimate interest or a legal or contractual obligation to do so. Our processing in that respect will be limited to what is necessary in furtherance of those interests or obligations. Consent can be withdrawn by emailing to consent@marcusdonald.com.
  • Make a complaint to the Information Commissioner’s Office.

Should you wish your personal data to be removed from our database earlier, please email us on unsubscribe@marcusdonald.com.

Changes to our privacy policy:

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on May 2018.

Complaints:

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to us by emailing to: consent@marcusdonald.com or the Information Commissioner’s Office (ICO).

Contact:

Should there be any queries, please do not hesitate to contact us at: consent@marcusdonald.com or by writing to:

Data Controller
Marcus Donald People Ltd
28-30 Worship Street
London
EC2A 2AH

 

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