Infrastructure Manager

Marcus Donald are currently working with a global education provider who are now looking to onboard a Infrastructure Manager to join their ever-growing team of professionals.

Your mission will be to manage a Technical Services team that cover traditional infrastructure services globally and all associated resources including multiple datacenters and cloud services.

50-50% WFH/REMOTE.

What you’ll be doing - Infrastructure Manager:

• Provide and maintain the infrastructure services roadmap and Infrastructure systems life cycle.
• Implementing standards and responsible for all components of IT infrastructure and underlying technologies.
• Take the technical lead and coordinate medium to large scale projects and manage escalation of 3rd line calls troubleshooting of system problems. 
• Build, foster and manage supplier relationships on an operational and strategic level
• Manage direct reports and resources.
• Responsibility for implementation and maintenance of IT security-controls standards in compliance with Cyber Essential Plus and ISO27001

What we’re looking for - Infrastructure Manager:

• High level and advance technical understanding of IT infrastructure across on-premise, public and cloud IaaS.
• Experience with implementation of Cyber Essential Plus in a large enterprise.
• Experience of managing a multiple datacenter infrastructure including Microsoft Azure Cloud.
• Detailed experience of the ITIL practices.
• Experience of EUC technologies such as SCCM, MEM, Azure AD, Operating System Deployment, Application delivery.

 How will success be measured?

• A resource plan is in place, communicated and managed, to ensure appropriate availability of team resources to meet both project and operational demands within agreed budgets and timelines. 
• Overall team direction is effectively, and consistently communicated and individual feedback channeled appropriately. 
• Service review reports to confirm SLAs are met across IT infrastructure.
• Increasing capability and capacity, with demonstrable up-skilling of technical knowledge in wider team. 

Location: City of London
Salary: £50,000 - £60,000 + company benefits

There is plenty more information at hand for anyone who has an interest in this role, I would be more than happy to have a chat to discuss with 0 commitments required. Please do not hesitate to contact me via jryan@marcusdonald.com, apply directly or message me on LinkedIn.