IT Service Desk Analyst

IT Service Desk Analyst 

Marcus Donald are currently looking for an IT Service Desk Analyst to work within an education provider client based in the City of London. We are looking for a confident IT Support engineer with strong 1st and 2nd line support experience. The perfect candidate will have a very strong personality and the ability to work well independently.

Key Skills required for IT Service Desk Analyst: 

• Windows 10
• MS Office / 365 
• Dealing with calls across all clients
• Troubleshooting 
• Remote Support 
• Installing and configuration  

Responsibilities required for IT Service Desk Analyst: 

• Provide support over the phone and via email 
• Remote Support 

If you feel this is a suitable role and you would like to find out more, please contact Ellie or alternatively, apply through this job advert. 

IT Service Desk Analyst